Privacy Statement
We are
SOFWORX B.V.
Telephone +31885323430
E-mail hello@sofworx.com
Chamber of Commerce no. 87867338
VAT no. NL864431211B01
In this Agreement SOFWORX B.V. will be further referred to as “we”, “us”, or “our”.
Introduction
This Privacy Statement applies to the processing of all personal data by us, including of individuals who visit our website www.sofworx.projects.com or who contact us.
Under the General Data Protection Regulation (“GDPR”) ‘personal data’ means any information relating to an identified or identifiable natural person (called a ‘data subject’). Examples include name, address, place of work, location data and other data that directly or indirectly specifies the identity of a person. You can find information about which personal data we process in the paragraph below.
Data we collect
We collect personal data you provide to us, including (but not limited to) your name, contact details, and any other information you choose to provide. Our website also collects data through cookies, as detailed in our Cookie Policy (see below
Depending on the purpose, the personal data we collect may include your:
■ contact details: name, email and telephone number
■ login and account information, including hashed password and unique user ID
■ social media username
■ purchase history
■ marketing and cookie preferences, in accordance with our Cookie Policy (see below).
When you use our website, certain data may be collected from your device or web browser. You can find more information about the collection of this data in our Cookie Policy (see below).
Our use of your data
Your data is used to provide and improve our services, communicate with you, comply with legal requirements, and for internal analytical purposes. We process your data based on consent, contractual necessity, legal requirements, or our legitimate interests.
We may process your personal data:
When you contact us (online or offline)
When you contact us by phone, regular mail, email, or on LinkedIn, we will use your personal data to reply to your message and/or answer your question.
When you use our website
When you use our website, we process technical data to deliver you our website’s functionalities and for their technical and functional management. You can find more information in our Cookie Policy (see below).
When you purchase our products and services
We use your personal data to process your request and for customer service and relationship management. This includes services like reporting you on the status of your order and keeping your purchase history.
Newsletters and marketing
Only if you have given your consent, we use your name and email address stored in our database to send you newsletters containing information about products, promotions and invitations to participate in events. We also use your personal data for the development, execution and analysis of market surveys and marketing strategies.
Provided you have given your consent if this is necessary, we use aggregated personal data to analyse how often you read our newsletters so we can improve the contents and format of our newsletter.
For the development and improvement of products and services
We process your personal data about your recent visits to our website and how you use our website for analytics purposes, so we can learn how people use our website and make it more intuitive and practical where possible.
When entering into or performing an agreement
When you work together with us as a supplier, customer or business partner, we process your personal data for administrative purposes, such as making payments, sending invoices and delivering or receiving our or your products or services.
To protect our or others' rights, property or safety or to comply with the law
In rare situations, we may use your personal data to protect our or others’ rights, property or safety or to comply with laws and regulations. For example, we may need to disclose your personal data to government institutions or supervisory authorities if this is required by law.
Other purposes
If we want to use your personal data in other ways than described in this Privacy Statement, we will provide specific notice at the time of collection and obtain your consent where necessary.
Legal Grounds
We rely on different legal grounds to process your personal data, depending on how you interact with us. When you are our contact person in relation to the purchase of our products or services, or if you supply goods or services to us, we require your personal data to fulfil our contract. In other instances, we process your personal data based on your consent, if you have chosen to receive our newsletter, or if you have consented to our use of certain cookies on our website. You can withdraw your consent at any time, without this affecting the lawfulness of processing based on consent before your withdrawal.
We rely on our legitimate interests as a business for the processing of personal data for the purpose of:
■ securing our business and data
■ combatting fraud and cyberattacks
■ improving our products and services
■ sending you offers within the context of an existing business relationship
If we are required by law to process personal data, this is based on the legal ground ‘comply with a legal obligation’. In rare circumstances, we process personal data to protect your or someone else’s vital interests.
Storage duration
Your personal data will only be retained for as long as is necessary to carry out the purposes described in this Privacy Statement. In some cases (e.g. in relation to product purchases) applicable law may require us to store your data for a longer period. If you have signed up for our newsletter, we will keep your name and email address until you unsubscribe.
Access to your personal data
Data we collect may be transferred within our organization. Our employees are only authorized to access personal data if this serves the applicable purpose, to perform their jobs and are bound by contractual confidentiality obligations.
Third parties may process personal data on our behalf, for example to process payments, shipping and deliveries, host, manage and service our data and distribute newsletters. When using third party service providers, we ensure that appropriate contractual, technical and organizational measures are taken to ensure that your personal data is processed in accordance with the law and only to the extent necessary. [check!]
We will only transfer your personal data to a country outside of the European Economic Area if an appropriate transfer mechanism is in place. If personal data is transferred to a country that does not have an adequate level of protection for personal data, we take appropriate measures to ensure that your personal data are adequately protected, such as entering into so-called Standard Contractual Clauses approved by the European Commission. In other cases, your personal data will not be supplied to third parties, except where required by applicable law.
Data security
We have implemented appropriate technical, physical and organizational measures to maintain the safety of your personal data, such as [two-factor authentication], access control restrictions and physical security measures.
Your rights
You have the right to access, correct, delete, or restrict the processing of your personal data we process. Please contact us to exercise these rights: hello@sofworx.com.
Changes to this privacy statement
We may update this Privacy Statement to reflect changes in our practices or for other operational, legal, or regulatory reasons.
You can find the most recent Privacy Statement on our website www.projects.sofworx.com.
Contact us
For further inquiries or concerns regarding our Privacy Statement, please contact hello@sofworx.com.